Privacy Policy

Terms and Conditions for Seven Star Delivery

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Last Updated: [03/31/2025]

1. At 7 Star Delivery Inc we prioritize your privacy. We do not collect phone numbers or any personal information directly from clients. Instead, we receive customer contact details from licensed companies, such as auction platforms or load boards, where brokers facilitate the sale of vehicles. ( Super Dispatch, Central Dispatch, ACV  Auctions, Runbuggy, Carvana, Ready Logistics)

We use this information solely to provide essential services, such as delivering your vehicle, sharing estimated arrival times (ETAs), and providing updates on the delivery status. Once the service is complete, we do not retain or store your phone number, nor do we share it with marketers or any third parties. Our commitment is to your privacy and delivering excellent service.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and manage delivery services

• To communicate updates or delivery information via phone, SMS, or email

• To respond to inquiries or provide customer support

3. How We Share Your Information

We do not share, sell, or disclose your personal information — including SMS opt-ins and phone numbers collected for SMS communication purposes — to any third party or affiliates for marketing purposes.

4. Use of Social Media

If we use social media platforms, your information will not be shared without consent and will be protected.

5. Transparency

This privacy policy is clearly accessible on all pages of our website via the footer.

SMS Terms & Conditions

1. SMS Consent Communication

Phone numbers collected for SMS communication are never shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from Seven Star Delivery, you may receive the following:

• Delivery updates

• Service reminders

• Confirmation of email/documents sent

Example:

“This is Seven Star Delivery. We sent you an update by SMS or email. Please confirm you received it by replying to this text or email. Reply STOP to opt out of SMS messaging.”

3. Message Frequency

Message frequency may vary, but you may receive up to 2 SMS messages per transportation related to service updates and confirmations.

4. Fees for SMS

Standard messaging and data rates may apply based on your carrier’s pricing plan. Charges may differ for international messages.

5. Opt-In Methods

You may opt-in to receive SMS messages in the following ways:

• Verbally, during a phone call

• By submitting an online contact form

• By signing a physical consent form

6. Opt-Out Method

You may opt out of receiving SMS messages at any time by replying “STOP” to any message or contacting us directly to request removal.

SMS Campaign Consent Statement

Our company 7 Star Delivery Inc does not directly collect customer phone numbers. We receive phone numbers from auction companies where customers purchase their vehicles. These auction platforms obtain customer consent to share contact information for delivery purposes.

We use the phone number only to send SMS delivery updates, such as estimated time of arrival and driver location. No marketing or promotional content is sent. We do not store, sell, or share customer information.

This campaign is for informational purposes only